This website privacy policy describes the information Lutheran Social Services of Illinois, Inc., and its affiliated entities (collectively, “LSSI” or “we”) collect about you through our website, and how we use, share and store that information. This policy applies to information you provide when you access or use  our website. This policy does not apply to information we may collect by any other method than  through your access and use of our website. 

For information about how LSSI treats any personal health information you submit in the course of using  any of our programs or services.

 

Changes to this Online Privacy Policy 

The effective date of this privacy policy is at the top of this webpage. We may change this privacy policy from time to time. If we make changes, we will notify you by posting the updated policy on our website  and revising the “Last Updated” date above. We encourage you to review our privacy policy whenever  you use our website to stay informed about our information practices and about ways you can help  protect your privacy. 

 

User Consent 

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. By accessing our website or providing any information  through our website, you consent to the collection and processing of your information as described in  this privacy policy. 

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT USE THIS  WEBSITE. 

 

Information We Collect 

Information You Provide 

We collect personal information you choose to provide, which generally includes your name, email  address, credit card information, address, or other information you may provide in comments to us.  Please do not provide any information that you do not want us to have.

You may provide us with your personal information when you communicate with us through our  website, including when you: 

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• Contact us through our website;

• Sign up for newsletters;

• Donate to LSSI or make purchases;

• Request information about any of our programs, services or events; and

• Communicate with us in other ways through our website.

 

Information from Third Parties 

We may obtain additional information about you from third parties, including other non-profit  organizations, such as Lutheran World Relief, and our business partners, such as our donor database  provider. We may combine information that we collect from you with information about you that we  obtain from third parties and information from other sources. We may use the combined information  as described in this privacy policy. 

Information We Collect from Your Use of Our Website 

In addition to the information that you provide to us through our website, LSSI and its business partners may collect and store other information about your use of our website through cookies or other  technologies that track and monitor your use of our website. For more information about these  technologies, please see the section titled “Cookies” below. 

“Cookies” are small computer files transferred to your computing device that contain information such  as user ID, user preferences, browsing history and activities conducted while using our website. We use  cookies to help us improve or tailor our website by tracking your navigation habits, storing your  authentication status so you do not have to re-enter your credentials each time you use our website,  customizing your experience with our website, and for analytics and fraud prevention. For more  information on cookies, visit http://www.allaboutcookies.org. 

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Use of Information 

We generally use the information that we collect to provide you with the information you have  requested about our programs and services, to contact you about our programs and services that may  be of interest to you, to contact you regarding fundraising and giving opportunities, and to process donations and other purchases. We also use the information we collect for the following: 

• To give you a more personalized experience when interacting with us, including informing you of  programs, events, and services tailored to your individual interests and needs; 

• To improve the content of our website and to improve our promotional and giving efforts; • To comply with our legal obligations; and 

• To analyze website usage patterns on an aggregate basis and improve our knowledge base  regarding users of our website.

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Sharing of Information 

We may share your information with others for a number of different reasons, such as to fulfill your  requests, to provide services on our behalf, to provide you with information and to comply with laws or  protect our rights. Occasionally, we share personal information among affiliated non-profit  organizations, such as Lutheran World Relief. 

Examples of how we may share your personal information include: 

With Business Partners: We may share information with third parties who partner with us to perform  services on our behalf. Some third-party partners may collect information on our behalf from our  website and may have access to personal information when needed to perform their services. 

To Comply with Laws or to Protect Our Rights: We may disclose your personal information or  information about you as required by law when we believe disclosure is necessary to comply with a  regulatory requirement, judicial proceeding, court order, or legal process served on us, or to protect the  safety, rights, or property of our clients, the public or LSSI. 

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Social Media and Third-Party Platforms 

Certain functions on our website may permit you to share information on third party social media sites  or platforms such as Facebook, Instagram, LinkedIn, Twitter or other similar sites. We have no control over social media sites, and providing your information to any social media sites is subject to the third  

party’s privacy policies and other legal terms. We are not responsible for the consequences of your  choosing to share your information on social media sites. 

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Information Storage and Security 

We retain information as long as it is necessary and relevant for our uses. We also retain personal  information to comply with applicable law, prevent fraud, resolve disputes, troubleshoot problems,  assist with any investigation and other actions permitted by law. After it is no longer necessary for us to  retain information, we dispose of it according to our data retention and deletion policies. 

We take reasonable measures to protect the security of your personal information. Unfortunately, no  security system is impenetrable. As a result, we cannot ensure or warrant the security of our systems,  nor can we guarantee that the information you supply will not be intercepted while being transmitted to  us over the internet; any transmission of this information is at your own risk.  

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Your Privacy Choices 

How You Can Access and Update Your Information 

You may update or correct information about yourself at any time or by emailing. 

Options for Opting out of Cookies and Mobile Device Identifiers 

If you are interested in more information about how you can generally control cookies from being put  on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s  Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link or TRUSTe’s Advertising  Choices Page to opt-out of receiving tailored advertising from companies that participate in those  programs. 

Opting out does not mean that we are no longer using our tracking tools. We still may collect  information about your use of the services even after you have opted out. 

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Browser “Do Not Track” Signals 

We want to provide you with meaningful choices about the information collected on our site for third party purposes, and that is why we have given you information about the Network Advertising  Initiative’s “Consumer Opt-out” link, Digital Advertising Alliance’s Consumer Opt-Out Link, and TRUSTe’s  Advertising Choices page. However, we do not recognize or respond to browser-initiated Do Not Track  signals, as the Internet industry is still working on Do Not Track standards, implementations and  solutions. For more information about DNT signals, visit http://allaboutdnt.com. 

Links to Other Websites 

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Our website may contain links to other websites and those websites may not follow the same privacy  practices as we do. We are not responsible for the privacy practices of third-party websites. We  encourage you to read the privacy policies of such third parties to learn more about their privacy  practices. 

Children 

We do not knowingly collect or maintain personally identifiable information from persons under 13  years of age without verifiable parental consent. If we learn or believe that personally identifiable  information of persons less than 13 years of age has been collected without verifiable parental consent,  then we will take the appropriate steps to delete this information.